FAQ
The things you're wondering, answered straight.
Can I remove it whenever I want?
Yes, but it's not an instant button — it's a deliberate step. When you want to stop, you start an exit request from the computer; once the wait you chose during setup (hours or days — you choose) is up, you confirm the exit on the phone and it returns to normal. While the wait runs you can cancel from the phone: the request is dropped and nothing changes. You don't have to write to anyone and wait for a human to reply, and you don't need to factory-reset.
Are apps deleted, or just hidden?
They're not deleted. But while hidden they're completely out of reach — they don't appear on the home screen, and you can't open them from the voice assistant, search, or a notification either. The moment you stop StillPhone, they all come back exactly as they were.
Can I change the list mid-plan?
Yes, but one-way: closing an app happens instantly, opening one takes the wait. The first 24 hours are completely free — fixing a wrong setup should cost nothing. After that you can always add messaging and video-call apps right away; social media, video and game apps open after the wait you chose during setup. Giving up is hard; meeting a real need is easy.
What if I genuinely need a new app on the road? (new city, abroad, new job)
Most of the time you won't need to leave at all: banking, maps, messaging and meeting apps open as soon as you add them to the list. Only social media, video and game apps take the wait. If you really do need to leave, you start an exit request, and once your chosen wait is up you confirm it on the phone; if something urgent comes up, you can reach us from the wizard.
What does StillPhone see on my phone?
It knows which apps are installed and the app list you chose. It does not see your messages, photos, or location; it has no access to them.
What do I need for setup?
A computer running Windows, macOS or Linux, and a USB cable (or a wireless connection). The setup wizard walks you through the rest step by step, and it takes about 10 minutes.
What happens when the trial ends?
Nothing is charged automatically. If you don't buy a plan, you can leave without any wait. You need your computer and StillPhone Wizard for this: start the exit from the Wizard, confirm the last step on the phone, and your phone returns to normal — hidden apps come back and no data is lost. If you can't get to your computer, write to hello@stillphone.com and we'll help.
What happens if I change my phone?
For now we move you to your new phone manually over email — write to hello@stillphone.com and we'll handle it the same day. We're working on making this fully self-service.
Is my card safe?
Payments are processed through Paddle; your card details never reach us — they stay on Paddle's secure infrastructure.
What if you shut down? Does my phone stay locked?
No. Leaving never depends on us or our server: you start it from StillPhone Wizard on your computer, the waiting period you chose runs on the phone itself, then you confirm on the phone and it returns to normal — hidden apps come back and nothing is deleted. During the free trial there's no wait at all.
Does it work on iPhone?
No, for now it's Android only. It installs on most phones running a current Android version.
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