FAQ

The things you're wondering, answered straight.

Can I remove it whenever I want?

Yes, but it's not an instant button — it's a deliberate step. The admin panel on your phone is hidden by default; when you want to stop, you open the wizard again and request it, and it completes on its own after a short waiting period. You don't have to write to anyone and wait for a human to reply — the process is automatic. You don't need to factory-reset.

Are apps deleted, or just hidden?

They're not deleted. But while hidden they're completely out of reach — they don't appear on the home screen, and you can't open them from the voice assistant, search, or a notification either. The moment you stop StillPhone, they all come back exactly as they were.

Can I change the list mid-plan?

For the first 24 hours, yes — that's your decision window, so edit the list as much as you like or leave without waiting. After 24 hours the list is fixed; you can't toggle individual apps. If you really need to change it, you start a stop from the wizard: once the waiting period you set (chosen during setup, e.g. 1 day) elapses, the phone returns to normal.

What if I genuinely need a new app on the road? (new city, abroad, new job)

With the short waiting period you chose during setup, you start a stop from the wizard; once it elapses you return the phone to normal and install your new app. If a truly urgent situation comes up (rare), you can reach us from the wizard and we'll sort it out together.

What does StillPhone see on my phone?

It knows which apps are installed and the app list you chose. It does not see your messages, photos, or location; it has no access to them.

What do I need for setup?

A computer running Windows, macOS or Linux, and a USB cable (or a wireless connection). The setup wizard walks you through the rest step by step, and it takes about 10 minutes.

What happens when the trial ends?

If you don't pay, StillPhone turns itself off and your phone returns to normal. No data is lost and no charge is taken automatically.

What happens if I change my phone?

For now we move you to your new phone manually over email — write to merhaba@stillphone.com and we'll handle it the same day. We're working on making this fully self-service.

Is my card safe?

Payments are processed through Paddle; your card details never reach us — they stay on Paddle's secure infrastructure.

Does it work on iPhone?

No, for now it's Android only. It installs on most phones running a current Android version.

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