法的事項

キャンセル・返金ポリシー

最終更新日: 2026年7月12日

1. 体験期間

No charge is taken during the 14-day trial. If you decide not to continue during or at the end of the trial, you remove StillPhone through the wizard; no charge is processed and no refundable amount arises.

2. 支払いの処理方法

Paid plans are sold through Paddle.com Market Ltd. acting as Merchant of Record. Your invoice is issued in Paddle's name and Paddle is the primary point of contact for payments; refund requests are therefore assessed under Paddle's own buyer policies.

3. 返金のご依頼

If you run into a problem after buying a paid plan, first write to hello@stillphone.com — we can resolve most situations directly. If a refund is needed, we start the process through Paddle.

4. プラン期間と自動更新

The 3-month, 6-month and 12-month plans do not renew automatically when they expire — once the term ends, it's up to you to buy StillPhone again. The 5-year plan is a one-time payment and includes no auto-renewal.

5. 途中で解約する場合

If you want to stop StillPhone before your plan expires, you can start that yourself from the setup wizard. In that case no refund is issued for the remaining time; the plan covers the right to use that period from the moment of purchase.

6. お問い合わせ

For any question about cancellation or refunds: hello@stillphone.com.